Tiered Cake serving sizes are based on industry standard (4” Tall, 3” Deep and 1” Thick).
Cancellation Policy: Changes and cancellations to orders are accepted until 14 days prior to scheduled pick up or delivery time. No refunds will be provided for orders that are cancelled with less than 14 days notice. All cancellation refunds outside of the 14 day policy are subject to a 25% fee: Cakes by Design will retain 25% of the price of the cake to cover costs incurred to initiate your order. If the cancellation is made within the 14 day period the customer may still use the amount paid towards any cake or dessert service up to the initial paid amount.
Changes to order: You may make any changes (cake flavors, servings counts, and design) that you wish to a order until 14 days prior to the pick up or delivery time on your written order form. Certain request can be made within the 14 day period...just talk with the baker!
A non-refundable deposit of $50 is required to reserve your wedding date. You may cancel your wedding day reservation until 14 days prior to your wedding and receive a full refund less the $50 deposit.
Refund Policy: If upon picking up your cake, you are not satisfied with the look of your cake, you are NOT obligated to take the cake. If you choose not to take the cake, you will be issued a full refund via original purchase method less the deposit fee. Upon pick-up of your cake, adjustments to the cake decoration can be made for an additional charge. Once the cake leaves our shop, you may bring the cake back in for design adjustments, however there may be a charge for this service as well. We are not responsible for any damage occurring to the cake during transport, set-up or any time thereafter.
After the cake leaves the shop, special consideration will be given to any issues regarding cake flavors and fillings. Refunds will be determined based upon portion of cake returned to the shop.
Delivery: We are not responsible for any damage to your cake after the cake has been safely delivered and set-up or picked up from our bakery. Every effort will be made to deliver on time, however, delivery of your cake may be delayed due to traffic, accidents, weather, acts of God, and other causes beyond our control.
Set-up: We are not responsible for any damage to your cake(s) after our delivery and setup is complete. The client is responsible for providing an appropriate size, level, and stable table with a cool and safe environment for the cake(s). We are not responsible for damage resulting from tables and cake stands that are not level, weak, too small, or placed in a warm area. PLEASE MAKE SURE THAT YOU HAVE AN UMBRELLA or CANOPY FOR SHADE if cake is to be placed outside. A cake left in the sun is a disaster waiting to happen. Please keep in mind that there can be wind, rain, temperature, pets, bugs, or other situations, especially for outdoor deliveries that can harm or cause damage to your cake. POST DELIVERY: We are not responsible for damage to your cake if someone at your reception site moves your cake after it has been safely delivered and set-up. We photograph all of our cakes upon completion of delivery for proof that the cake was perfect before baker leaves.
Color: All attempts will be carefully made to coordinate and/or match your colors, however, please be aware that food colors do not always perfectly match fabric, flowers, table coverings, napkins, etc. Depending on the mediums used, colors can be slightly altered by ingredients (i.e. butter and white chocolate can cause slight variations). Food colors may also fade in bright light.
Ingredients: We use the finest quality ingredients in our bakery. Our products may contain milk, wheat, nuts, and other allergens. We are not responsible for any allergic reactions. We do take great care, however, if you have requested a special diet cake but still please be aware that allergens still may be present. If you have a deathly allergy we suggest you seek another baker who specializes in your allergy.
Artistic License Disclaimer:
Every cake we make is hand-made. Decorative finishes are done by hand and are subject to the artistic interpretation of our expert cake decorators. You may provide us with a photograph for inspiration and duplication; however, we make no claims for exact duplication of the work done by other cake decorators.
~Most cakes are priced per serving. $3 per serving for buttercream cakes or $4 per serving for fondant cakes. Grooms cakes are priced the same per serving unless its a 3-D/shaped cake, then those are priced individually. All flavors and fillings are included. Delivery, flowers, and non-edibles are a little extra depending on what you need. I require a non-refundable $50 deposit to secure your date and the rest is due two weeks before the wedding. See below for full policy. Tastings are free and typically held in Mckinney. Please contact us for a price quote!
dulce de leche
lemon, lime or orange
Dulce de leche
Marble Almond Cinnamon
Cherry Orange Coffee
*The first 4 are my most popular